One can endlessly recite “Do as I say, not as I do,” but it won’t change the underlying reality that once there’s an alarming chasm between words and actions, one’s ability to persuade becomes negligible. And so it is that corporate slogans and values frequently turn laughable after being revealed as little more than a random amalgamation of benign, positive words inconsistent with actions on the ground. It’s less a bluff than wishful thinking. Good corporate culture is a worthy goal; achieving that type of environment is definitely challenging; designing corporate values feels like doing something to this difficult end; and maybe if the words are repeatedly emphasized, the desired culture will magically appear.
Of course that won’t work. Of course the foundation of any culture is actual behavior. Of course how leaders act sets the tone for everyone else. So of course being a member of your team was constantly enjoyable. It begins with your geniality. When you are, say, in the office, everything is just a bit better. I would be genuinely disappointed if meetings with you were cancelled, as I always had a feeling of Nice! I get to talk with xxxxxxxxx (in stark contrast with the many who are condemned to having to talk with a boss).